Tabaq Software’s application management team can support your web-based and custom applications in a cost effective and efficient manner while freeing your resources to focus on product and business development. We can provide 24/7 monitoring of your mission critical application to ensure your business stays online. Whether it’s an online business connecting with your customers or internal application for your staff, we can meet your Service Level Agreement (SLA).
The types of applications we can support and manage include legacy systems, websites, custom applications and leading off the shelf systems such as SCM, ERP, CRM, etc.
Tabaq’s online support portal provides an excellent source of resources, knowledgebase and issue management services for our customers. Our customers use this portal to lookup support articles, FAQs and raise issues which our support team can respond to based on the agreed SLA. The portal also includes a complete audit trail, email notifications and reminder service.
Tabaq also provides software testing services to compliment the software development and application management services.
Benefits of our application management services at a glance:
- Reduce operating and support costs
- Effectively and efficiently maintain applications
- Free your IT resources for product and business development
- Round the clock application monitoring and assurance
- Quick resolution of bugs and support issues
- Rapid deployment of new builds and releases